- All items stating “In Stock – Ships Same Day” will ship the same day if ordered by 3PM ET, Monday through Friday. After the cut-off time, they will ship the following business day.
- Shipping Service– We will use whichever shipping service you select at checkout.
- Checkout does not allow collect shipments using your carrier/account #. If you wish to do this, please contact us for an invoice. Please state your account # and carrier when contacting.
- Tracking Number– You will receive a tracking number when your order is fulfilled. If you did not, please check your spam folder first, and then contact us.
- Expedited Shipping- Orders requiring 2nd day or Overnight shipping need to be placed before 3PM ET. We might be able to make an exception, but there are no guarantees.
- Sales Tax- Orders shipped to a NC address will be subject to a 7.0% sales tax, unless we receive a tax exempt certificate prior to order being placed. We ONLY charge sales tax in our state, NC.
- International Shipping- Please see shipping options on the check out page of your cart. We ship to Canada and other countries using UPS or DHL only.
- Brokerage Fees- Broker, duty and customs fees are the responsibility of the receiver and are not included in the shipping cost.