ATS is committed to our customer satisfaction. We stand behind our products and will attempt to correct any fitment issues you may have, usually free of charge.
If you are dissatisfied with your purchase from ATS, you have 30 days from the day of purchase to return it for a credit or exchange. Even if it has been installed and you are not satisfied with the product, you may return it. Please note there is a 10% restocking fee. Credits will not be issued for incomplete returns.
Contact ATS and obtain an RMA (Return Merchandise Authorization) number. Pack the items securely using the original packing material and box.
Include the following information with your shipment:
- Name, shipping address, and phone number
- Description of the product(s) you are returning
- Reason for return
- Copy of the packing slip or email confirmation
Using UPS or FedEx, please return to:
ATS Safety 488 Fairview Rd Sylva, NC 28779 Attn: Returns & Exchanges - RMA # Shipping charges are not refundable
No returns on lathe guards or any special order items such as control panels