- All items stating “In Stock – Ships Same Day” will ship the same day if ordered by 3PM ET, Monday through Friday. After the cut-off time, they will ship the following business day.
- Shipping Service– We will use whichever shipping service you select at checkout.
- Bill My Carrier Account: Checkout does not allow collect shipments using your carrier/account #. If you wish to do this, please add your UPS or FedEx account number in the order notes box on the cart page and your credit card will not be charged for the shipping.
- Tracking Number– You will receive a tracking number when your order is fulfilled. If you did not, please check your spam folder first, and then contact us.
- Expedited Shipping- Orders requiring 2nd day or Overnight shipping need to be placed before 3PM ET. We might be able to make an exception, but there are no guarantees.
- Sales Tax- Orders shipped to a NC address will be subject to a 7.0% sales tax, unless we receive a tax exempt certificate prior to order being placed. We ONLY charge sales tax in our state, NC.
- International Shipping- Please see shipping options on the check out page of your cart. We ship to Canada and Worldwide using UPS or DHL only. All international shipping is DAP (Delivered at Place). It is the responsibility of the buyer to pay for all customs or import duties/fees.
- Brokerage Fees- Broker, duty and customs fees are the responsibility of the receiver and are not included in the shipping cost.